Secretaria Distrital De Movilidad Interactiva 4.0

Abstract

The report explains in detail my process within the company, the spaces where the Business Practice was carried out in depth, as well as the induction to know its internal composition, work areas, mission, vision, values. The DOFA analysis shows that the District Secretary of Mobility is an entity that is sectorized and focused on being able to satisfy the needs and nonconformities of the users that have comparendos, fines and other proceedings that are carried out in each one of the available seats. The document marks a before and after from my arrival at the District Secretary of Mobility where thanks to my performance and responsibility has been able to improve the aspects of customer service, as well as waiting times for processing; The agility, kindness and professionalism gave me the possibility of being catalogued as a committed worker and always willing to give the best, where I could demonstrate and put into practice all my skills in itself to satisfy the common good that can be achieved, knowing that my tasks will always be resolved satisfactorily, as quickly and effectively as possible within the frameworks of law and regulations provided by the District Secretary of Mobility.