masterThesis
El proceso de toma de decisiones en los directivos de las empresas aseguradoras en salud en Medellín
Fecha
2006Autor
Mejía Múnera, Luz María
Institución
Resumen
The decision process begins with a detailed investigation of the facts and data that characterized each situation related to the decision -- Followed by the evaluation of the different alternatives and their possible consequences in case they are implemented -- The next step is the alternative selection and its implementation -- Then the evaluation and control process of the outcomes is attended. After this the required adjustments are made -- At the end the reinforcement of knowledge and experience of the decision maker is the great benefit -- This research was based on semi-structured and focalized interviews to six health insurance company executives of Medellin, Colombia, trying to find out how these persons (executives) approach their decision process -- As a final result the researcher realized that a few of these executives ignored the different steps of the decision process, but all of them applied these steps in a unconscious way