masterThesis
Rediseño de la oficina de proyectos de la Vicerrectoría de Descubrimiento y Creación de la Universidad EAFIT (Medellín-Colombia)
Fecha
2021Registro en:
658.404 M385
Autor
Martínez Grisales, Ana Sofía
Samboni Navarrete, Angela Viviana
Institución
Resumen
The redesign of the Projects Office processes of the Vice Rectory of Discovery and Creation at Universidad EAFIT-Medellín, the initial phase consisted of a maturity diagnosis that included a series of semi-structured interviews with different internal and external stakeholders, and a survey under the OPM3® model that evaluated both the organizational facilitators and the knowledge areas, called process groups for this work.
As a result of this evaluation, of the ten knowledge areas, seven of them are at a maturity level 2 called "Measure" and the remaining three are at level 1 "Standardize". Based on this, the process of updating 24 processes already existing in the PMO was undertaken, where the roles, functions and general metrics were incorporated. Likewise, the information and documentation of 15 processes that did not exist in the project office was collected. Finally, proposals and recommendations are presented to close the main gaps identified in the processes evaluated at maturity level 1 in order to elevate them to a higher maturity level in the short and medium term.