dc.contributorScalabrin Bianchi, Isaías
dc.creatorScalabrin Bianchi, Isaías
dc.creatorSousa, Rui Dinis
dc.creatorPereira, Ruben
dc.date.accessioned2021-06-04T18:11:57Z
dc.date.available2021-06-04T18:11:57Z
dc.date.created2021-06-04T18:11:57Z
dc.date.issued2021
dc.identifierBianchi, I. S., Sousa, R. D. & Pereira, R. (2021). Information technology governance for higher education institutions: A multi-country study. Informatics, 8(2). https://doi.org/10.3390/informatics8020026
dc.identifier2227-9709
dc.identifierhttps://hdl.handle.net/20.500.12724/13361
dc.identifierInformatics
dc.identifierhttps://doi.org/10.3390/informatics8020026
dc.description.abstractInformation Technology governance (ITG) calls for the definition and implementation of formal practices at the highest level in the organization, involving structures, processes and relational practices for the creation of business value from IT investments. However, determining the right ITG practices remains a complex endeavor. Previous studies identify IT governance practices used in the health and financial sectors. As universities have many unique characteristics, it is highly unlikely that the ITG experiences of the financial and health industry can be directly applied to universities. This study, using Design Science Research (DSR), develops a baseline with advised practices for the university sector. The analysis of thirty-four case studies from the literature review provides a set of practices as a starting point for the development of the baseline model proposal through multiple case studies involving interviews with IT directors, in ten universities in five countries: eight new practices emerge in this study. The model proposed was evaluated by experts. The result is a baseline model with adequate practices for IT governance in universities as well as a set of guidelines for its implementation. Findings revealed that is possible to extend the ITG practices’ baseline when looking at specific contexts.
dc.languageeng
dc.publisherMDPI
dc.publisherCH
dc.rightshttps://creativecommons.org/licenses/by/4.0/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.sourceRepositorio Institucional - Ulima
dc.sourceUniversidad de Lima
dc.subjectAdministración de tecnologías de la información
dc.subjectDiseño de sistemas
dc.subjectAnálisis de sistemas
dc.subjectEducación superior
dc.subjectUniversidades
dc.subjectInformation technology management
dc.subjectSystem design
dc.subjectSystem analysis
dc.subjectHigher education
dc.subjectUniversities
dc.titleInformation technology governance for higher education institutions: A multi-country study
dc.typeinfo:eu-repo/semantics/article


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