Artículos de revistas
Tendencias en el uso de las tecnologías de información y comunicación para la negociación internacional
Fecha
2015-07-01Registro en:
01235923
Autor
Cano, Jose Alejandro
Baena, José Jaime
Institución
Resumen
This article identifies key information and communication technologies (ICT) used in the international
negotiation process, classifying them by phases and functionality. A literature review was conducted
in recognized and high impact databases, building with this information a proposal of phases for the
international negotiation process, and characterizing ICT by elements such as functionality, business
tools, complexity and scope of use, among others. We conclude that there is a wide range of ICT to
support the stages of international negotiations, offering various solutions to the specific needs of each
company regarding to the management of information and communication.