LA REORGANIZACION DEL PROCESO ADMINISTRATIVO COMO FACTOR PARA ELEVAR LA PRODUCTIVIDAD EN EL AREA ADMINISTRATIVA DE LA ESCA SANTO TOMAS DEL IPN

Abstract

This investigation has as aim to determine the relevancy of applying reorganization in the administrative processes in the administrative area of the ESCA STO. TOMAS, to raise his productivity, by means of the diagnosis of his administrative processes applied to the different departments in the ESCA STO. TOMÀS, by means of the application of a questionnaire implemented with a scale Liker. As an alternative of solution for the problems of bureaucratic inertia that they present in any public organization of top education in the administrative areas of the education system national Superior. Problem propitiated by the administrative bureaucratic inertias and by the deficit of programs of elevation of the productivity of the educational national system, this investigation bases the hypothesis on the solution of the problem for the side of the reorganization of the administrative process to raise the productivity in the administrative areas of the educational centers of top education, identifying and evaluating the variables that influence the elevation of the productivity. The method used to prove this hypothesis of investigation, consisted of applying a survey between a sample of employees, and users of the different administrative departments of the ESCA STO. TOMÀS, evaluating the information compiled with a scale Likert, and the come one from the statistical available information with analysis of regression and of correlation. One concludes that the reorganization is a process pertinent, and yes is a factor that raises the productivity in the administrative areas of the ESCA STO. TOMÀS, since the reorganization of the administrative process, yes they present influence on the elevation of the productivity in the administrative areas and it explains in 98 %. Also one concludes that the reorganization of the administrative process is a dynamic factor that can provide functionality to the ESCA STO. TOMÀS.