Trabalho de Conclusão de Curso de Especialização
Gestão de conteúdos não estruturados em organizações com melhorias de processos
Fecha
2013-12-07Autor
Dias, Sonia Maria Maciel Carvalho
Institución
Resumen
This paper presents the feasibility of a project to implement Enterprise Content
Management - ECM, seeking to manage unstructured content and improving
business processes. The study was made at FIEP’s system - Federation of Industries
of the State of Paraná, specifically in the Coordination of Shared Documents. The
methodology used for information managing corporate is call MIKE 2 (Method for an
Integrated Knowledge Environment). This method enables a delivery through phases
and also allows a flexible and interactive approaches to apply in a management
model continue. Expounds on the importance of a consulting to perform a
deployment project for ECM and talks about the decisions made to carry out the
project. Shows the stages of implementation of the ECM system in FIEP and the way
this methodology was applied by the Coordination of Document in the accounting
area, fulfilling the archival standards and conducting all phases of document
management, with a thought directed to the organization, capture, storage and
preservation.