Trabalho de Conclusão de Curso de Especialização
Verificação de implantação de um sistema de protocolo eletrônico de documentos
Fecha
2010-12-17Autor
Dutra, Ronaldo de Paris
Institución
Resumen
The sector protocol plays a role of great value document management in public
bodies, it acts in the current phase of the file, performing the function of receiving,
recording, classification, distribution and shipping documents. This study is
necessary to give further support to the town hall of Tucunduva in preparing an
analysis and verification of a system capable of managing the files filed with the
Secretary of the Treasury - Sector of Masthead, Protocol and Control. The work was
developed with the objective to analyze the current situation of the Protocol Sector of
the town hall of Tucunduva; study the Protocol System of Electronic Documents
(SPED) Brazilian Army and Aeronautics for possible installation in the Sector of
Protocol and Control of the town hall and check the requirements and adjustments of
the Protocol Sector for possible implementation of the Protocol System of Electronic
Documents. The development of the study made use of direct observation and
interviews involving three stages: - the investigation current system of research
protocol used in the Secretary of the Treasury, - the verification of SPED tool, seeking
to clarify the systematic work involved in the system. - Investigation of SPED and
verify that it met the needs of the Sector of Masthead, Protocols and Control of
Secretary of the Treasury. The verification of system provides the protocol sector fit
the limits of liability in the performance of activities related to registration, handling
and increased efficiency and effectiveness in information retrieval, ensuring quality
and excellence in end-user support, meeting the laws on the public document.