Dissertação
Uma abordagem integrada entre QFD e gestão por processos na oferta de bolsas e seleção do ProUni
Fecha
2007-10-30Registro en:
MATTOS, Nei Carlos Moraes de. An integrated approach between QFD and managing
through processes in granting scholarships and
selecting the selection for the ProUni. 2007. 71 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Santa Maria, Santa Maria, 2007.
Autor
Mattos, Nei Carlos Moraes de
Institución
Resumen
This research has as a proposal to develop an administrative model to back
the process of granting scholarships and the choice for the ProUni - A Program which
suggests a University access for everybody. To qualify for the program several steps
must be followed, taking into consideration the wishes and necessities of students
through the QFD method (Quality Function Deployment). The ProUni program is
financed by money Private Institutions should otherwise pay the Federal Government
in the form of taxes. These scholarships granted to students who finish High-School
may be full or partial. To modify that reality a new model is being proposed for full
scholarships, suggesting a 75% scholarship and a new kind of scholarship which
makes use of Public debts of short, medium and long run. This model permits for the
Ministry of Education to invest beyond the fiscal renouncement, reducing the idleness
existing in private institutions and permitting a greater number of students to obtain
scholarships and to request financing within the same process. After mapping the
present-day model of scholarship and the selection model proposed by ProUni, a
proposal of a new model has been developed and a new managing model of this
process has been proposed.