Trabalho de Conclusão de Curso de Especialização
A qualidade de vida no trabalho e a capacitação do servidor público municipal
Fecha
2011Autor
Lopes, Ziliane Medianeira Verardo
Institución
Resumen
Currently, the entire organizational landscape undergoes change in their day to day, and that there is development in its context it is necessary that employees have access to continuing education courses and training. Thus, this article aims to analyze the training of municipal civil servants as a contribution to the quality of work life. For this, use is made of bibliographical research on teaching materials available, namely books, journal articles, Web sites, among others, the theoretical basis for this study. There is the end that in the case of public servants, qualified and trained to work as much on teamwork as the customer service results in better quality of work life.