Análisis descriptivo de las estrategias de afrontamiento en cuatro mujeres que informan haber sido “víctimas de mobbing” en empresas de la ciudad de Bogotá. Estudio de caso.
García Álvarez, Claudia Fernanda
This is a joint investigation in which are approached the coping strategies that have been used by four women who report been victims of labor / mobbing harassment in different companies of Bogotá. Therefore the objective of this study is to identify and describe the coping strategies that have been used four women report being victims of mobbing in companies from the city of Bogota. For the development of this case was perfomed a study in which were contacted four women who accomplish the and who were applied: The Violence and bullying scale (Pando, et al. 2011), Coping strategies scale (Londoño, et. al. 2006), and a semi-structured interview. Among the results it was found that two of the women surveyed suffered harassment and the other two women were victims of workplace violence. The coping strategies most common and identified in them were Seeking social support, Seeking professional Support, aggressive reaction and cognitive avoidance; complaints and frequent consequences were: changes in health and emotional ups and downs.