Artículos de revistas
Os processos de comunicação e mediação da informação no ambiente interno de uma indústria do setor sucroalcooleiro do Estado de São Paulo
Fecha
2014-01-01Registro en:
Ibersid, v. 8, p. 97-102.
2174-081X
1888-0967
2-s2.0-84907696277
Autor
Universidade Estadual Paulista (Unesp)
Institución
Resumen
An analysis is presented of the mediators and the internal flow of information in three departments of a high-productivity ethanol industry in the region of São José do Rio Preto, São Paulo. The research project was defined as a case study of non-probability sampling using interviews, surveys and fieldwork diaries. The research subjects were managers, administrative assistants and technicians of the quality control, human resources and occupational safety departments. As a result, the information flows, the mediators and noises disturbing the internal information flows were identified.