Actas de congresos
Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
Fecha
2013-08-01Registro en:
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), v. 8015 LNCS, n. PART 4, p. 265-273, 2013.
0302-9743
1611-3349
10.1007/978-3-642-39253-5_29
2-s2.0-84880714480
8521603444193259
Autor
Universidade Estadual Paulista (Unesp)
Institución
Resumen
This paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.