Artefactos de la cultura organizacional y su efecto sobre la adopción de prácticas compasivas en una organización prestadora de servicios de salud
Amaya Espitia, Marysella
Salcedo Díaz, Wilmer
Compassion in organizations and their determinants is a research topic that is still underdeveloped. As a consequence, a study was carried out with a sample of 112 employees in a health services organization in the city of Bogotá. To achieve this goal, the OCSA Organizational Culture Artifact questionnaire and the Compassionate Organizational Practices questionnaire were administered. The results show that the organizational culture through its artifacts, predicts in a significant way the adoption of compassionate organizational practices. In analyzing the type of culture that has the greatest predictive power over compassionate organizational practices, it has been found that progressive culture has the greatest effect, in contrast to traditional culture. The conclusions discuss the practical implications of the study and its limitations.