bachelorThesis
Implementación del cuadro de mando integral (Balanced Scorecard) a la cooperativa del sector solidario FINCOMERCIO
Autor
Forero Céspedes, Guillermo Adolfo
Fiallo Santamaría, Roberto José
Sedano Cardona, Miguel Angel
Institución
Resumen
This thesis was made to implement the methodology required to develop
management tools for decision making, like the Balanaced scorecard. This
methodology was applied in the financial sector, specificaly on a organization
called Fincomercio. This institution allowd us free access to high confidencial
information and all managers support, in order to make workshops, debates and
other kind of activities.
This thesis will describe different types of managin tools like SWOT matrix,
Competitiviness dimond, 5 forces of Porter, value chain and strategic maps. At
the en of this investigation, the authors will show the most important points
found and some recomendations.