Artículos de revistas
Classification of collaborative behavior from free text interactions
Fecha
2018-01Registro en:
Berdun, Franco Daniel; Armentano, Marcelo Gabriel; Berdun, Franco Daniel; Mineo, Martin; Classification of collaborative behavior from free text interactions; Pergamon-Elsevier Science Ltd; Computers & Electrical Engineering; 65; 1-2018; 428-437
0045-7906
CONICET Digital
CONICET
Autor
Berdun, Franco Daniel
Armentano, Marcelo Gabriel
Berdun, Franco Daniel
Mineo, Martin
Resumen
In a computer-supported collaborative work (CSCW) environment, a group of people can work together to fulfill a given assignment. In this context, collaborative problems might naturally arise. The detection of these problems is extremely important for teachers or team leaders to help the team members to improve their collaborative skills and the resolution of the collaboration problems. The observation and analysis of the interaction process of several groups is a time-consuming and difficult task for any teacher or team leader. In this article, we propose a multi-phase classification approach to automatically classify free text observed form the chat of a CSCW environment into different collaborative categories of behavior. We obtained promising results that can be used to help teachers or team leaders with the interaction process analysis in order to focus only in the resolution's actions of the problems that might arise.