Artículos de revistas
Performance Evaluation of IT Projects - The Shenhar and Dvir Model
Registro en:
Journal of Technology Management & Innovation 8: 2013, Special Issue ALTEC: Social and Sustainable Project, Knowledge and Innovation Management, p. 15-24
e0718-2724
1222-2515-1-PB.pdf
Autor
Moraes, Renato de Oliveira
Barbin Laurindo, Fernando José
Institución
Resumen
This paper presents a scale for the ex-post evaluation of IT projects based on the definition of multidimensional performance of projects proposed by Shenhar and Dvir (2009). From the five dimensions proposed by these authors, a questionnaire was designed to assess the importance of various performance criteria in the ex-post evaluation of projects and IT in different organizations. The responses to the questions in the questionnaires were analyzed using factor analysis and Cronbach's alpha, which measures the scale�s internal reliability. The scales presented in this article are consistent with the evaluation criteria of the model ex-post evaluation of IT projects presented by Moraes and Laurindo (2010), and they are articulated with assessment procedures described by these authors. Accordingly, this paper contributes to the construction of a set of references for an ex-post evaluation of IT projects