Artículos de revistas
Perception of the users, health professionals and managers of the assistance model of the Regional Ophthalmologic Hospital of Divinolandia - SP
Registro en:
Arquivos Brasileiros De Oftalmologia. Consel Brasil Oftalmologia, v. 73, n. 3, n. 276, n. 281, 2010.
0004-2749
WOS:000281183100013
10.1590/S0004-27492010000300013
Autor
Machado, MC
Medina, FMC
Kara-Jose, N
Institución
Resumen
Purpose: This study aimed to evaluate the assistance quality through the perception of the users and municipal health managers ( mayors, health secretaries and screening team). Methods: A transversal and descriptive study was carried out. Results: The sample was comprised by 359 users and 48 managers. Medical assistance was considered excellent by 79.6% of the users, 93.7% of the managers, 87.5% of the health secretaries and 100% of the screening team. Reception received a great evaluation by 73.8% of the users and 93.8% of the selectors. Conclusion: The assistance model used at the Ophthalmologic Clinic of Divinolandia obtained a high level of satisfaction pleasing both users and managers. 73 3 276 281