dc.creatorCruz S.
dc.creatorPaulino S.
dc.date2013
dc.date2015-06-25T19:17:20Z
dc.date2015-11-26T15:15:15Z
dc.date2015-06-25T19:17:20Z
dc.date2015-11-26T15:15:15Z
dc.date.accessioned2018-03-28T22:25:05Z
dc.date.available2018-03-28T22:25:05Z
dc.identifier
dc.identifierJournal Of Technology Management And Innovation. , v. 8, n. SPL.ISS.2, p. 285 - 297, 2013.
dc.identifier7182724
dc.identifier
dc.identifierhttp://www.scopus.com/inward/record.url?eid=2-s2.0-84880710520&partnerID=40&md5=538db53985dceadd61e553ebe72f31b0
dc.identifierhttp://www.repositorio.unicamp.br/handle/REPOSIP/89537
dc.identifierhttp://repositorio.unicamp.br/jspui/handle/REPOSIP/89537
dc.identifier2-s2.0-84880710520
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/1258972
dc.descriptionThis paper analyzes innovation in public services with emphasis on the application of evaluation indicators. It considers the clean development mechanism (CDM) projects developed in the Bandeirantes and São João landfills, both located in the city of São Paulo, Brazil. There are two methodological procedures. First, the analysis is based on a multi-agent innovation approach. Second, there is an adaptation of the social carbon methodology (SCM) constructing indicators to assess the social and environmental outcome of landfill CDM projects in order to identify opportunities for innovations in services related to the solid waste sector. The application of the multi-agent model for innovation in public services in the solid waste sector makes it possible to bring together the political actors, service organizations and consumers / users. Equally pertinent is the adaptation of the application of SCM, defining indicators to understand the particularities of the service in the context researched, with regard to seeking opportunities for building new ways to solve specific problems through new institutional and organizational arrangements, involving municipal governments, utility companies, communities surrounding the landfills, collectors of recyclable materials, organized bodies of civil society; and with regard to establishing parameters to guide the objectives of innovation in the public sector. © Universidad Alberto Hurtado, Facultad de Economía y Negocios.
dc.description8
dc.descriptionSPL.ISS.2
dc.description285
dc.description297
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dc.languageen
dc.publisher
dc.relationJournal of Technology Management and Innovation
dc.rightsaberto
dc.sourceScopus
dc.titlePublic Service Innovation And Evaluation Indicators
dc.typeArtículos de revistas


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