Service-Oriented Computing promotes building applications by consuming and reusing Web Services. However, the selection of adequate Web Services given a client application is still a major challenge. The effort of assessing ...

In this article, we propose an analytical tool, named the Workload Profile Diagnosis (WPD) method, to evaluate the performance and quality of incident management (IM) systems in information technology (IT) service factories. ...

The Service-Oriented Architecture (SOA) approach to building systems of application and middleware components promotes the use of reusable services with a core focus of service interactions, obligations, and context. ...

Service provisioning is a challenging research area for the design and implementation of autonomic service-oriented software systems. It includes automated QoS management for such systems and their applications. Monitoring, ...

Nowadays, the notion of service has been widely adopted in the practice of economic sectors (e.g., Service, Manufacturing, and Extractive sectors), as well as, in the research focus of various disciplines (e.g., Marketing, ...

The invocations to available services in the internet are built in a static way, always referring the same web service and the same web method. When this service presents low readiness the performance of the application ...