Consumer defense and protection has gone beyond schemas, how can a legislation of this nature deal with consumer contracts or abusive clauses? How many questions have been raised by a consumer legislation that “dared,” for ...

The purpose of this article is to discuss the relations between regulation, competition policy and consumer protection these relations in three key sectors of Brazil’s infrastructure: telecommunications, electricity and ...

This article shows the result of an analysis of the barriers to the protection of the rights of consumers in the Colombian Caribbean, from the competence framework created by Law 1480 of 2011 and its application in the ...

In the following text, the authors address the origins and evolution of consumer protection in Peru, as well as highlighting the main regulatory influences of the current 2010 Consumer Protection and Defence Code with ...

This paper argues that the consumer should choose the procedural mechanism that satisfies their need to resolve a dispute and being compensated. Also, the administration, in order to defend rights of consumers, must have the ...