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An integrated workbench for model-based engineering of service compositions
(IEEE Computer Society, 2010-05)
The Service-Oriented Architecture (SOA) approach to building systems of application and middleware components promotes the use of reusable services with a core focus of service interactions, obligations, and context. ...
Multidimensional assessment of public health care services for adolescents in Chile
(SOC MEDICA SANTIAGO, 2012)
Background: Adolescents are an especially vulnerable age group in terms of behavioral issues and require skilled teams in health centers. Aim: To assess the quality of health services provided to teenage users in Primary ...
Operações de serviços de pós-venda baseadas em conhecimento: o caso Carrier Transicold Brasil
(Universidade do Vale do Rio dos Sinos, 2010-08-27)
The performance of technical assistance depends on how information and knowledge are disseminated to a network of services. This work was developed with the aim of identifying how the operations of after-sales service can ...
Operações de serviços de pós-venda baseadas em conhecimento: o caso Carrier Transicold Brasil
(Universidade do Vale do Rio dos Sinos, 2010-08-27)
The performance of technical assistance depends on how information and knowledge are disseminated to a network of services. This work was developed with the aim of identifying how the operations of after-sales service can ...
Lean service model with Simulation in Arena to improve response time of the technical service in a Peruvian SME
(Universidad de LimaPE, 2023)
Lean service model with Simulation in Arena to improve response time of the technical service in a Peruvian SME
(Universidad de LimaPE, 2023)
The services sector has maintained sustained growth in recent decades, becoming one of the sectors contributing most to the global economy. However, the characteristics of these activities represent a challenge to companies ...
Implementación de Service Desk basado en ITIL
(Universidad Privada Antenor Orrego - UPAOPE, 2019)
El objeto del proyecto fue cambiar el enfoque del servicio de atención técnica al
usuario, debido a la inexistencia del control de la operación, procesos, calidad y mejora
continua del servicio administrado por el ...
Curriculum analysis and proposal design of a task-based syllabus for the Services in Tourism ESP: Chilean Technical Professional High Schools.
(2019)
The Chilean curriculum sets the educational basis for what needs to be taught in the different levels including training courses such as Services in tourism taught in Professional and Technical High Schools. The lack of ...
V2G enabled EVs providing frequency containment reserves: Field results
(2018-04-27)
Frequency regulation is procured by transmission system operators (TSOs) to ensure stable and reliable operation of power systems. In the Nordic energy region, frequency-controlled normal operation reserve (FNR) is one of ...
Entre ausências e emergências: uma extensão rural pública ou privada?
(Universidade Federal de Santa MariaBrasilAgronomiaUFSMPrograma de Pós-Graduação em Extensão RuralCentro de Ciências Rurais, 2018-03-22)
The services of technical assistance and rural extension (Ater), are configured in Brazil as an important public policy in countryside, non-formal and educational environment destined, among others, to family farmers. Ater ...