This article describes a model for the evaluation of educational quality using a virtual learning environment. This model describes quantitative and qualitative aspects that are based on a set of quality attributes and ...

Currently, the software industry requires high quality products and services, which is achieved through the application of internationally recognized quality models and methods. However, these models in SMEs are very ...

The level of quality management has recently been said to be deteriorating among top-rated, Japanese manufacturers. The manufacturers seem to have shifted their priorities from achieving high quality to responding to rapid ...