Quality management is a continuous process adopted by organizations in search for excellence and comprehends all the organization actions so as to manage their processes and activities. Quality management may be achieved ...

Situation assessment (SA) is a significant process for the acquisition, maintenance and recovery of Situation Awareness (SAW). This process can be degraded if fed with low quality information, undermining the understanding ...

Information Fusion is the integration of synergic information to support high-level decision-making. Emergency management systems are applications that may take advantage of such integration by supporting system's operators ...

This research analyzes the quality of logistics operations in terms of the impact exerted by knowledge management variables; explicitly, knowledge generation, knowledge dissemination, knowledge interpretation and knowledge ...

Computer-Aided Dispatch (CAD) systems provide powerful resources to support emergency operators (dispatchers) in their activity. However, these dispatchers can work under heavy stress, which can lead to failure to get ...

Situational Awareness (SAW) is a cognitive process widely spread in areas that require critical decision-making and refers to the level of consciousness that an individual or team has about a situation. In the emergency ...

We develop a database of all empirical research related to operations management in the journals Management Science, Manufacturing and Service Operations Management (M&SOM), and Production and Operations Management (POM) ...