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Business model dynamics: a case survey
(Universidad de Talca, 2009)
Service design with applications to health care institutions
(Business Expert Press, 2017)
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...
La incorporación de la responsabilidad social empresarial (RSE) en cinco pequeñas y medianas empresas (PyMEs) manufactureras en Colombia y la Argentina
(Universidad de San Andrés. Escuela de Negocios, 2017-03)
Business engineering and service design. Vol. I
(Business Expert Press, 2016)
This work presents an innovative approach to business design, known as
Business Engineering, and its application to service offerings design in
general. Such an approach is characterized by:
• Integrating many ...
Responsible Business: A Textbook for Theory; Practice and ChangeChapter 1. Framing Responsible Business: History and the State of the Planet
(Editorial Digital del Tecnológico de Monterrey, 2017)
A Practical Approach to Business Transformation: The Case of the Telecommunication Services of Trinidad and Tobago
(Journal of Enterprise Transformation, 2013-01-28)
This article outlines a novel, practical, and comprehensive business transformation model using a continuous life-cycle approach applied to three dimensions of a business (processes, people, and technology). It was used ...
El microcrédito: estudio de caso y debates empíricos
(Universidad de San Andrés. Departamento de Economía, 2010)
Aplicando herramientas "lean thinking" para lograr la integración en una cadena de abastecimiento
(Universidad de San Andrés. Escuela de Administración y Negocios, 2008)