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Os antecedentes da satisfação do consumidor em compras online e a sua relação com a intenção de reclamar
(Universidade Federal de Santa MariaBRAdministraçãoUFSMPrograma de Pós-Graduação em Administração, 2015-04-24)
With a differentiated approach to physical stores, online stores attract more consumers and, unlike the low sales growth in traditional commerce, they come increasing your earnings. According to the Brazilian Chamber of ...
Purchase Intention and Satisfaction of Online Shop Users in Developing Countries during the COVID-19 Pandemic
(MDPIPE, 2022-05-22)
The aim of the research is to gain an understanding of consumer behavior in developing countries in the electronic environment. For this purpose, the four constructs of the PREVEINCOSA scale were analyzed: purchase intention ...
Online brand experience, brand image, brand trust y customer satisfaction en relación al e-brand engagement en canales digitales de e-fashion retail
(Universidad Peruana de Ciencias Aplicadas (UPC)PE, 2020-12-03)
La industria del e-fashion retail evidencia un continuo crecimiento en los últimos años, ello acompañado de la creciente preferencia de compra de prendas de vestir a través de canales online por parte de los consumidores ...
The role of usability as perceived in the confidence shown in online auctionsEl rol de la usabilidad percibida sobre la confianza em las subastas onlineO papel da usabilidade percebida na confiança de leilões online
(RAE - Revista de Administracao de EmpresasRAE - Revista de Administração de EmpresasRAE-Revista de Administração de Empresas, 2011)
PERVAINCONSA Scale to Measure the Consumer Behavior of Online Stores of MSMEs Engaged in the Sale of Clothing
(Multidisciplinary Digital Publishing InstitutePE, 2022-02-24)
The objective of the research was to validate an instrument designed to measure the variables value perception, purchase intention, trust, and satisfaction of Micro, Small and Medium Enterprises (MSMEs) dedicated to selling ...
Web design and its effect on key variables associated with online consumer behavior in the retail sector
(Growing Science, 2023)
This study examines the effect of web design on the generation of electronic word of mouth (EWOM) through the satisfaction of e-commerce consumers in the retail sector. To this end, three main objectives were proposed: (1) ...
Percepção de satisfação e contribuições profissionais oportunizadas pelo curso de administração pública: um estudo com alunos da UAB/UFSM
(Universidade Federal de Santa MariaBrasilUFSMCentro de Ciências Sociais e Humanas, 2014-07-19)
The grouth and the adhesion to the online teaching modality led the government to pass on laws which rule it thorugh public policies. Considering the importance of this public policy system, it is necessary an analysis of ...
Evaluation of Medical Students’ Satisfaction for Total Online Learning During Pandemic COVID-19 in Indonesia
(Academia Nacional de Medicina venezolana., 2022)