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State of research on public service management: Identifying scientific gaps from a bibliometric study
(Elsevier B.V., 2016-12-01)
Academic interest in aspects of the public sector has grown considerably, especially in the areas of social sciences, management and finance. In the studies that are specifically designed to public service management, this ...
The 193 call center, a meaningful public service!
(IOS PRESSAMSTERDAM, 2012)
This article is the first part of an on-going ergonomic work analysis with the emergency services call center set up by the Fire Department of the Military Police of Sao Paulo. The final objective of the research is to ...
A natureza constitucional do serviço postal em face da existência do contrato de franquia pública
(Universidade Federal de Santa MariaBrasilUFSMCentro de Ciências Sociais e Humanas, 2013-12-17)
The present work aims to study the legal and constitutional nature of postal service due to the existence of the public franchise agreement, in which such type of contract is widely used in the private sphere, while in ...